Free Shipping Worldwide By DHL

SHIPPING POLICY

SHIPPING POLICY

Logistics inquiry link: https://www.17track.net/en

All our shipping will be a door-to-door service with local UPS or FedEx or DHL delivery company.

And we are providing free shipping. If you are concerned with shipping, please also check free shipping area below. For certain places, we might not deliver or need extra shipping.

Tracking is included.

For most countries in Europe: 5-8 business days after tracking showed up. (Include Netherlands, Belgium, Luxembourg, Germany, United Kingdom, Denmark, France, Italy, Spain, Austria, Finland, Northern Ireland, Ireland, Portugal, Sweden, Czech Republic, Poland, Bulgaria, Estonia, Greece, Hungary, Lithuania, Latvia, Romania, Slovenia, Slovakia, Croatia)

USA: 5-8 business days to deliver after package passed your country Customs.

Malaysia, Taiwan, Singapore, Thailand, South Korea: 3-5 business days to deliver after package passed your country Customs.

Canada: 5-8 business days to deliver after package passed your country Customs.

Australia: 5-6 business days to deliver after package passed your country Customs.

Philippines: 5 business days to deliver after package passed your country Customs.

Hong Kong Macau: 2 business days.

Vietnam, Cambodia: 7 business days to deliver after package passed your country Customs.

The UAE: 5 business days to deliver after package passed your country Customs.

South Africa: 10 business days to deliver after package passed your country Customs. With an extra charge of $32.

Russia: 10-12 days. (Only to Moscow, and you may need to pay local shipping for addresses outside of Moscow.)

If your country does not list the above, please email us before place the order.

DELIVERY

OFIYAA delivers all products ordered at the right time without delay. Deliveries are made via shipping, and DHL services are also available. Shipping lasts between 7 to 20 working days, depending on the location. We offer global delivery services, and all deliveries are FREE.

Customers that can be reached via DHL will be supplied their products via this means to ensure swift delivery. Our goal is to create the best experience for all our lovely customers and ensure their needs are met. No matter where you are around the world. OFIYAA tri-screen products will always reach you as long as you made an order – No barriers!

RETURNS

Our products come with a limited 1-year warranty which creates an avenue for returns. Defective products purchased directly on our website and delivered to you; the return will be allowed once ascertained.

Returns to be made on defective products within the first 7 days of delivery comes at no charge – it is FREE. Later returns will attract a shipping fee (not too much to bear).

NOTE: If you have any return to make, it is paramount to contact our customer service agents before shipping out. You will be provided with the necessary shipping address and other information.

Tips for shipping

A) Ofiyaa is doing the best to make the promised time, please understand our warehouse are working only on business days, please remember to enjoy the day even there’s a difference in the ETA. By the way, we will inform you proactively if something is wrong.

B) You may please fill in the phone number. For a multi-hundred USD skateboard, deserves a phone number for some urgent calls?

C) Feel worry-free to reach out to us at info@ofiyaa.com

Potential coronavirus impact on deliveries

As a precautionary measure, Ofiyaa wants to address the current global situation relating to the spread of the new coronavirus worldwide and its potential impacts on delivery times. The spreading disease has resulted in safety measures that affect the infrastructure in the world and is also likely to affect moving goods and deliveries. This force majeure type situation has arisen abruptly and has naturally caught everybody by surprise in ways that companies in the supply chain may not be able to prepare for fully. This means that the delivery times of some products and orders may be longer than usual. To minimize the potential implications also Ofiyaa will monitor the situation and its effect on delivery times and keep you posted in case delivery delays arise! Ofiyaa wants to express our deepest sympathy for the people and companies that are impacted by this situation. We hope that the current situation will be brought under control as fast as possible, and the well-being and safety of the affected people are ensured.